Refund
ENG EN

Refund

We will exchange the goods of proper quality if it did not suit you. If the product was purchased from our store, you have the right to exchange a good quality product for a similar product within 14 days, not counting the day of purchase. You can request a refund of the money paid for the goods only if a similar product is not on sale on the day of the appeal.

If the product was purchased in our online store, that is, remotely, you have the right to refuse the product at any time before its transfer, as well as within seven days after the transfer of the product. Remember that when returning or exchanging goods of proper quality, the following must be preserved: the complete set, the presentation of the product, the presentation of the packaging. The product must not have any traces of use.

The refund, if the buyer complies with the conditions for the return of the goods, will be carried out no later than 10 days from the date of receipt by the seller of this product and the corresponding requirement.

The amount paid by the buyer for the goods is subject to refund, except for the costs of returning the goods.

To make a refund, fill out a refund request

Issue a refund
What is your name?
Your country?
By clicking the button you agree to Terms of personal data processing, as well as with the Personal Data Policy